Personal safety. - Follow the road rules.
- During the excursion follow the route that was indicated by your guide.
- Don’t leave your seats during the bus is driving.
- Don’t leave your things without care during the excursions, in the restaurant, in the museums, theaters etc. The great amount of the restaurants where you eat don’t have the clock-room and the staff offers you to leave you cloth in the coat-hangers in the hall. Please, choose the hanger that you can see. Remember, your money, papers, values and cameras are interesting for the robbers.
- After the end of the excursion, don’t forget your things in the bus. As a rule, the bus has several orders during the day and it can be difficult to find the umbrellas, cameras, books, etc that you forgot.
- During the being on the upper deck or ob the cutter while the rivers and canal excursion, be careful, don’t leave your seats to avoid the injury.
- During the excursion to Kronstadt it’s forbidden to visit forts because of the risk of injury.
- Not to be left behind the group during the excursion, don’t be late to the place of the group gathering. Remember or write down guide’s indications and reference points. Always carry the guest card ( calling card) of the hotel where the telephone and address of the hotel are written.
- Keep the inhabitation rules and rules of the fire-security that work in the hotel where you live.
Conditions of the service accordance. - The settling hour in the hotels is 12.00. The guarantee time of the occupancy is 14.00. Before this time the occupancy is executed only if the rooms are available. If the room is not available you can use the luggage offices. Departure from the hotel after 12.00 is extra paid ( in general 50% from the day price but in some hotels it can be the price for the full day).
- In the extraordinary situations the inbound travel company keeps the right to change the museums and excursions to the equal for the price and subject.
- The inbound travel company don’t have any responsibility for the things that were lost be the tourist or robbed.
- The damage that is impaired to the property of the hotel, coffee, transport or any other company that serves the tour is paid be the person who impaired according to the prices of the company.
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